Remote
Remote Customer Support Coordinator
We are looking for a Customer Support Coordinator to manage incoming enquiries, organize customer information, and help customers receive timely responses.
DepartmentCustomer Coordination
LocationRemote, India
Job TypeFull-Time / Part-Time
Experience0 to 3 years
SalaryRs. 16,000 - 28,000 per month
Posted On24 Apr 2026
Key Responsibilities
- Respond to customer enquiries received through website, email, phone, and WhatsApp.
- Collect customer requirements such as product type, quantity, size, and location.
- Coordinate with internal team for quotations and follow-ups.
- Maintain enquiry and follow-up records in a structured format.
- Share product catalogues and basic company information with customers.
- Ensure polite and timely communication with prospects and existing customers.
Requirements
- Good communication skills in English and Hindi; Gujarati is a plus.
- Basic computer knowledge and comfort with spreadsheets.
- Ability to handle customer conversations professionally.
- Organized working style with attention to follow-ups.
- Reliable internet connection and remote work discipline.
What We Offer
- Remote work with structured daily coordination.
- Suitable for candidates starting or growing in customer support.
- Exposure to B2B customer handling.
- Long-term opportunity for dependable candidates.
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